"顧客を特別に感じさせると、彼らは何度も戻ってきます。"
— Gary Vaynerchuk
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Simplified Meaning:
When you treat customers in a way that makes them feel important and valued, they are more likely to continue doing business with you. Think about your favorite restaurant. If the staff remembers your name, knows your favorite dish, and always greets you with a smile, you feel special and appreciated. Because of this, you’ll want to return often and will speak highly of the place to friends and family. This approach works for any business: making customers feel unique and cared for builds loyalty and encourages them to stick around. By focusing on creating positive experiences for customers, you ensure they want to repeat their interactions with you.
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