"你永远不会理解官僚机构，除非你明白对官僚来说程序就是一切，结果什么都不是。"
— Thomas Sowell
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Simplified Meaning:
Some organizations and government offices follow strict rules and steps for doing things, focusing more on these procedures than on the actual results. Imagine you need to fill out lots of forms to get a simple service from a government office. The workers there care more about making sure every single form is filled out correctly than about helping you quickly solve your problem. Their main goal is to follow the rules perfectly, even if it means the end result isn’t as good or efficient. This is because the workers, or bureaucrats, feel safer and more secure when they stick strictly to the procedures. To deal with such situations in life, being patient and thorough with all required steps can help you navigate these systems better.
Related tags
Administration Bureaucracy Decision making Efficiency Government Organizational behavior Outcomes
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