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"Our belief is that if you get the culture right most of the other stuff like great customer service or building a great long-term brand or passionate employees and customers will happen on its own"

Translations

MORE QUOTES BY Tony Hsieh

“Envision, create, and believe in your own universe, and the universe will form around you”

Tony Hsieh

“Pursue growth and learning”

“Whatever you’re thinking, think bigger”

“Your personal core values define who you are, and a company's core values ultimately defin...”

FEATURED QUOTES

“The quieter you become, the more you can hear.”

“Convince your enemy that he will gain very little by attacking you; this will diminish his...”

“Wear your ego like a loose fitting garment.”

“In three words I can sum up everything I've learned about life: it goes on.”

“Don’t give in to your fears. If you do, you won’t be able to talk to your heart.”

“Expose yourself to your deepest fear; after that, fear has no power, and the fear of freed...”

“Success is not measured by what you accomplish, but by the obstacles you overcome.”

“Live without pretending, love without depending, listen without defending, speak without offending”

“I don’t know what my calling is, but I want to be here for a bigger reason. I strive to ...”

“All you have to do is pay attention: lessons always arrive when you are ready.”