"一名员工被告知客户永远是对的,而实际上客户通常是白痴和混蛋。"
“A good compromise is when both parties are dissatisfied”
“I'm trying to elevate small talk to medium talk.”
“I don't like talking to people I know, but strangers I have no problem with”
“Anyone can be confident with a full head of hair. But a confident bald man—there's your ...”
“The person who risks nothing does nothing, has nothing, is nothing, and becomes nothing”
“We innovate by starting with the customer and working backwards. That becomes the touchsto...”
“Vision, guts and enthusiasm. Three qualities I feel you always gotta have to have a shot at success.”
“Don’t be afraid to be ambitious about your goals. Hard work never stops. Neither should ...”
“In the old world, you devoted 30% of your time to building a great service and 70% of your...”
“You need to fail in order to find the right solution”
“It is better to remain silent at the risk of being thought a fool, than to talk and remove...”
“Tomorrow is promised to no one”
“Your mind must be stronger than your feelings”
“The key to success is not in the will to win, but in the will to prepare to win.”