"One advantage — perhaps a somewhat…" — Jeff Bezos | PastWisdom

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Una ventaja, quizás un tanto sutil, de enfocarse en el cliente es que ayuda a un cierto tipo de proactividad. Cuando estamos en nuestro mejor momento, no esperamos presiones externas. Nos impulsa internamente el deseo de mejorar nuestros servicios, añadien

Jeff Bezos Entrepreneur

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Business strategy Customer service Internal motivation Organizational behavior Proactivity Service improvement

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